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if I am right zooming with the mouse ist ALT+Mousewheel.
Is it possible to change it to CTRL+Mousewheel since that how it is in nearly all Microsoft programs.
I onlyknow how to change commands on a keyboard, but the mouse?
Can you confirm the exact version of the software and operating system you are using?
I checked the mapping of shortcuts and I could not see where this could be changed. Not sure it is possible
CTRL+Wheel will scroll horizontally, Shift+wheel for scroll vertically and fast , Alt+wheel will zoom.
Probabl with some third party mouse extension. But not in Illustrator.
Third party system extensions might then introduce other issues.