When I click command+mouse scroll the direction sideways is opposite of any other adobe program. Illustrator scrolls left while photoshop and in design scroll right. This has been a real issue when using them interchangably. A universal direction change will not fix the issue as it will just make the other programs flip as well. I have tried flipping universally and it didn't work.
I'm working on a mac.
Thanks for reaching out. I would request if you can share a few more details and try the steps below:
Disclaimer: Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.
I'm not seeing the settings file you are referring to. Can you give me the exact path once you go into the app folder?
I'm running AdobeACE 2.20.02 in Illustrator and Catalina on Mac
You don't go into the app folder but rather from Finder repeat the list given. You need to get to your user library folder which is hidden on never versions of the OS like the one you are running.
Larry is absolutely corrct. Please click on the help article https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences for your reference.
Hope it helps.
I re-named both files and the scroll still moves in the opposite direction as the other programs.
I have found the issue to the problem with no solutions. On a mac laptop using 2020 adobe software and a PC mouse, Illustrator scrolls sideways inverted to the rest of the programs. This has been tested and repeated using different pc mouses, different mac laptops of different versions, and on mohavi and Catalina. All result in the same issue. This does not happen with a mac mouse on the same computers with the same software. The only solution to horizontal scrolling is a universal fix on the mac, and it only flips the issue on the programs. Please fix. I’d like a confirmation response from Adobe to let me know you are aware and tryring to resolve this issue. Thank you.
I have been having this same problem for many years. I've had this problem on 3 different Macbook Pros, using different Adobe accounts, using all different versions of Illustrator over the years. Some were brand new laptops with a brand new Adobe account and had the problem immediately. This never used to be a problem and I'm not sure what happened.