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Intento guardar un archivo en CS6 y se cierra automáticamente, luego no me aparece el archivo como recuperado al volver a ingresar al programa, y tampoco lo encuentro en la carpeta de archivos recuperados. Ya me ha sucedido varias veces y lamentablemente me hace perder mucho trabajo, y como consecuencia, tiempo valioso. Además a todo esto, ni siquiera me tira un código de error cómo para saber a qué se debe, ya he actualizado el programa y sigue pasando lo mismo.
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First of all: before you save anything else, save the file in your native version.
Then save other things.
In order to investigate the crashes:
which system and Illustrator version is it?
Exactly where do you save your file?
Which names and folder names - they shouldn't be too long and also some characters might crash the thing
Is there a printer installed, set up as the default printer and turned on?
What's in the file? Is it just this file or all files?
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Hi there,
Sorry to hear about your experience. I hope your issue is resolved by now.
If you still have issues, I'd request you to provide information asked by Monika. Additionally, please try the suggestions given on this community post & let us know if it helps.
Regards,
Ashutosh