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We're seeing issues in which clipping paths fail -- specifically, when we reopen files we've been using for hours (or days), some masked content is unmasked and the clipping path reverts to its initial appearance (white fill, no stroke).
This is happening in fully up-to-date AI versions for both Win10 and MacOS.
Some files appear to be more persistent about this than others, and we can't tell if it's specific paths that become corrupted in some way...
Anyone else seeing this?
{Renamed by MOD}
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Hi Sean,
Sorry to hear about this. That's definitely not a typical experience with Illustrator. I would request if you could share a few more details like:
Regards,
Srishti
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Hi, Shrishti --
Thanks for your help! I'm afraid I can't post the files in which we started seeing this (they're massive and contain information proprietary to our clients); I will, however, try to recreate it in files that I can share. In the meantime, here are some answers to your questions:
One more detail: The failed clipping masks contain linked images (JPG, PNG or TIF) that also are all stored locally.
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Hi, Shrishti --
Thanks for your help! I'm afraid I can't post the files in which we started seeing this (they're massive and contain information proprietary to our clients); I will, however, try to recreate it in files that I can share. In the meantime, here are some answers to your questions:
One more detail: The failed clipping masks contain linked images (JPG, PNG or TIF) that also are all stored locally.
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sorry to hear it. You better consult with adobe support who really can help you out from this problem.