color settings bug

New Here ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

hi folks,

since the last update (25.2.1) I notice a problem in the color settings, that automatically switch to "illustrator 6.0" instad of my personal setting (srgb and fogra39). The alert says that I need to syncronize this settings in Bridge and so I did, but still everytime I open illustrar or others app, the settings return to "illustrator 6.0". Is that a version bug? thanks so much

TOPICS
Bug

Views

186

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Mar 17, 2021 Mar 17, 2021
Hi All,   Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.   Additionally, please try this workaround & let us know if it helps: 1. Lower Photoshop from 22.3 to 22.2.2. Specify any color setting in Illustrator. If you do the aboveEven if you operate Photoshop while Illustrator is running,...

Likes

translate

Translate

Translate
New Here ,
Mar 16, 2021 Mar 16, 2021

Copy link to clipboard

Copied

Same thing happens to me...

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

It is a bug. Resetting caches and/or creating your own named color settings can help.

https://community.adobe.com/t5/illustrator/colores-en-actualizacion-25-2-1/m-p/11903460#M268092

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

Hi All,

 

Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.

 

Additionally, please try this workaround & let us know if it helps:

1. Lower Photoshop from 22.3 to 22.2.
2. Specify any color setting in Illustrator.

If you do the above
Even if you operate Photoshop while Illustrator is running, it will not emulate the settings by itself.

 

We appreciate your patience.

 

Regards,

Ashutosh

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines