Color settings in CC 2019 keep reverting to "Emulate Adobe 6.0"

[kmacrae87]

Colour settings keep reverting to 'Emulate Adobe 6.0' when toggling between adobe applications. As a result colours are appearing washed out or dull, for example bright blues are appearing purple, dark grey is lighter grey, etc. Changing settings works until the application is minimized or when another Adobe application is in use. Changing the settings in Bridge doesn't seem to have any effect. I also tried creating / saving my own settings, to no effect.

[Ton Frederiks]

See and vote:

Color Settings Auto Defaulting – Adobe Illustrator Feedback

no solution yet

[johngettler1]

These are the steps that have been working for me and my creative team:

1. If you use an Adobe supplied Color Settings preset, go to next step, otherwise use Photoshop Color Settings, to create your desired color settings, and then Save a named Preset.

2. Quit all Adobe apps

3. Hold down the Option key, and choose the Go Menu.

4. Chose Library.

5. Go to Preferences/Adobe/Color

6. Delete this file: ACEConfigCache2.lst

7.  Go into Bridge 2018 (or 2019 if you have already deleted Bridge 2018), and go to Edit, Color Settings, and chose your desired preset, and click Apply.  If done in Bridge 2018, you don't need to do it in Bridge 2019.

8.  Quit Bridge, and now all your 2018 and 2019 apps will be "Synchronized" and will not revert back to the factory defaults!

[AshutoshChaturvedi · Accepted solution]

We have a fix available and you should not have this issue if you have the following version of these Creative Cloud applications

Please update to:

• Photoshop (20.0.1)
• InDesign (14.0.1)
• Bridge (9.0.1)

While it is not mandatory to upgrade Illustrator version from 23.0 to 23.0.1 we highly recommend that.

[SandSan]

I've just began having this same "color 6.0" issue today. I upgraded to Illustrator version 25.2.1 a few days ago however this issue just started today.  Please advise ASAP for a fix.  

Thank you!

[sophiejnpl]

I have the same issue here with all Adobe apps (photoshop, indesign, illustrator and bridge) Very annoying. I am on Mac OS Big Sur 11.2.3

My computer literally crashes. I mean it do this on my new MacBook pro (Apple processor), with a mac on Sierra and a PC on Windows 10 (intel I7)…

[psytek]

I have the same issue after updating to 25.2.1

[Bagel the Bear]

Same issue over here!

Hope they can fix it soon...

[Orange021C]

Ditto! Started happening here too

[Dortiz89]

I have the same issue after updating to 25.2.1

[davidesfloro]

Hi!!
Me too! For a week...

[bleeksnoet]

another one here! tried most solutions i could find, currently removing everything including creative cloud to see if that helps

[psytek]

Let us know if that works for you! 

[bleeksnoet]

I'm back! didn't do anything for me, completely wiped my imac and that worked. but that's a bit of a nuclear option there must be an less destructive way. I sadly ran out of time and needed a solution quick.

[SandSan]

I was just instructed by Adobe Support (on the phone) to open Illustrator, go the EDIT / select COLOR SETTINGS and then using the dropdown select  North America General Purpose 2.  This worked.

For some reason the Color Settings for the updated Illustrator 25.2.1 version reverted to Emulate Color to Illustrator 6.

[psytek]

I think the problem is, most people choose the right Color Settings the way you do (edit > color settings), but after switching between PS and Illustrator, they revert back to Emulate Color to Illu 6.0

[Orange021C]

Yep. I change it back from Emulating Illustrator 6 to North America General Purpose, and it switches back by itself to ai6 by itself within minutes by itself.

My fix: I went back to the previous version of Illustrator and Photoshop.

[psytek]

Is there any way we can get Adobe to acknowledge this issue for 25.2.1?

I have a feeling we're talking to a wall here ... 

[Ton Frederiks]

I saw one reply from an Adobe engineer Ashutosh_Mishra that may help; deleting the color caches.
https://community.adobe.com/t5/illustrator/colores-en-actualizacion-25-2-1/m-p/11889027#M267301

[psytek]

Hi Ton, thanks for your reply! But like I allready said in the topic you just posted, this 'cache-solution' didn't work for me. 

[Top Display5FF7]

Same here! hope they fix really soon!

[Ashutosh_Mishra · Accepted solution]

Hi All,

Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.

Additionally, please try this workaround & let us know if it helps:

1. Lower Photoshop from 22.3 to 22.2.
2. Specify any color setting in Illustrator.

If you do the above
Even if you operate Photoshop while Illustrator is running, it will not emulate the settings by itself.

We appreciate your patience.

Regards,

Ashutosh

[ThinkSigns&Graphics]

This is really frustrating because I work back and forth with several Adobe products at once.  Illustrator reverts every other minute and is taxing on my time constraints.  Please fix this problem-

[Christopher5E8D]

I am having the same issue. Illustrator keeps defaulting to 'Emulate Adobe 6.0'. Changing the settings in Bridge has no effect. Once I change the colro profile in Illustrator it updates to match but once I minimize and jumo back abd forth between Photoshop and Illustrator it swtiches back to 'Emulate Adobe 6.0'. Super frustrating. Please solve. 

[Ton Frederiks]

The latest version of Photoshop is causing the problem.

As suggested above, use the CC app to install the previous version of Photoshop and after that change your Illustrator color settings.