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Color settings not working

New Here ,
May 06, 2020

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Hello guys, my illustrator is not recognizing color profiles, the only option I have is ... emulate adobe® illustrator® 6.0! Any solution? I have already installed, I have already reset the program and even then the problem persists! it happens in adobe bridge too!! 

 

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Color settings not working

New Here ,
May 06, 2020

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Hello guys, my illustrator is not recognizing color profiles, the only option I have is ... emulate adobe® illustrator® 6.0! Any solution? I have already installed, I have already reset the program and even then the problem persists! it happens in adobe bridge too!! 

 

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May 06, 2020 0
Adobe Community Professional ,
May 07, 2020

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Can you reset the preferences?

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May 07, 2020 0
New Here ,
May 07, 2020

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Yes monika, and I installed the Adobe icc profile package.
Photoshop is ok, but indesign and illustrator have this problem.

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May 07, 2020 0
New Here ,
May 07, 2020

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my guess is that adobe programs are not recognizing the location of standard color profiles. But all profiles are already installed on windows 10. Some solution, I'm looking for days and I can't solve it. =(

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May 07, 2020 0
New Here ,
May 08, 2020

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Help?? 

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May 08, 2020 0
Adobe Community Professional ,
May 08, 2020

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Which version of Illustrator?

Do you have the correct system?

https://helpx.adobe.com/illustrator/system-requirements.html

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May 08, 2020 0
New Here ,
May 08, 2020

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Yes ton,
My system perfectly meets the requirements
I9-9900k
32gb Memory
Nvidia geforce 2070 super
Windows 10 pro 64 bits

I am very frustrated with this problem, because a solution would be for me to repair windows, but I have many programs installed already !! = ((

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May 08, 2020 0
Adobe Community Professional ,
May 09, 2020

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Which version of Illustrator?
I asked about the system because there are many Win 10 versions that are not supported:
Not supported on Windows 10 versions 1507, 1511, 1607, 1703, and 1709.
If your system is OK, you could try the CC cleaner.
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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May 09, 2020 0
New Here ,
May 09, 2020

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I understand your requests Ton, and thank you for your help. But I have already cleaned everything that was possible with this tool. And yet the problem persists. It's like I said, it may be some Windows configuration that is causing Adobe's programs not to identify these profiles.

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May 09, 2020 0
Adobe Community Professional ,
May 09, 2020

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Then probably the only thing left is to contact Adobe support.

 

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May 09, 2020 0
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