Hello, I cannot access my Color Themes in Illustrator CC 2014 when I am the admin user on my Mac. However I can see Color Themes in InDesign. And also when I logon to the Mac as Guest I do see the Color Themes in Illustrator. What do I need to do to see the Color Themes in Illustrator when I am the Admin user?
MacBookAir11, 1.3 GHz i5, 4GB 1600 MHz DDR3
OSX 10.10.1 yosemite
Adobe CC (2014)
Yes - same problem. My Color Themes panel just hangs looking for a valid Adobe ID... it used to work.
You're not alone!
I'm having same problem and its very annoying. Empty colour theme window says no themes available and if I try and refresh/resync eventual message says unable to connect to adobe color website.
All fine in Ps and Id.
I've tried all obvious reboot sign in/out, but no joy.
Mine is loading forever - really annoying!
Same here, works in InDesign
No problem here. I just updated it
You just updated what? I had that too, until it stopped working
I updated the contents of the color themes panel to make sure it doesn't just list what it had downloaded months ago.
Ah, I see, unfortunately that does not work for me.
I got the Color Themes working again. It seems like a cache was corrupted.
I moved the folder: com.adobe.illustrator from Username/Library/Caches
When I launched Illustrator the Color Themes were automatically loaded (and the com.adobe.illustrator was regenerated).
I tried removing the com.adobe.illustrator file but mine didnt work. I had adobe 'chat' on this last week for 4 hours and they could not resolve!
Its really annoying!
Removing the cache and relaunching Illustrator allowed my saved palette to show up as a CC Library item. Thanks!
I just get a 404 for that page.
I'd really like to be able to use the color themes palette in Illustrator, but nothing seems to be working.
although my themes aren't loading into the themes palette, but I was able to save colour palettes as a cc library item, then access this library through libraries palette inside ai, and I could pick the colour right from the that palette.
I know it was easier through kuler, but this is what I'm doing now until they fix the bloody prob.
hope this helps!
It loads forever!
I'm trying to save a new palette to the library and it says "saving" ... for 15 minutes now.
I have the same problem. Don't know how to fix it!!! Adobe Color Themes loading forever.
Writings in italian.
I Deleted the photoshop temp files in the appdata folder. Did the trick.
I had the same problem with After Effects but I logged in Creative Cloud and it worked for me.