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Colors in Illustrator

New Here ,
Oct 16, 2020 Oct 16, 2020

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Illustrator crashes when I click on the black or white colors on the color pallet when tring to apply them to a gradient. Please fix. 

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correct answers 1 Correct answer

Community Expert , Oct 16, 2020 Oct 16, 2020

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Community Expert ,
Oct 16, 2020 Oct 16, 2020

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LEGEND ,
Oct 18, 2020 Oct 18, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of the OS & Illustrator? Does it happen with a specific file or all?
If it happens with all, resetting preferences suggested by @marliton should help. If it is a file specific issue, try copying content of this file into a new file and let us know if it helps.

 

Regards,

Ashutosh

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