Colour box

New Here ,
May 21, 2021 May 21, 2021

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Hi the colour boc keepa flashing on and off leaving me unable to use it . I can't turn i ofwither 

 

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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Could you please give us a step by step production of what is happening?

Also: please give us your system and version information.

 

Does a computer restart perhaps fix it?

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Adobe Community Professional ,
May 22, 2021 May 22, 2021

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does it happen in any files or in some specific ones?

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Adobe Employee ,
May 23, 2021 May 23, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to the questions asked by Monika & Anna, would you mind sharing if turning off GPU Preferences under Preferences > Performance helps you with the concern?

Looking forward to your response.

 

Regards,

Ashutosh

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