Colour issues when opening any file

New Here ,
Oct 15, 2020 Oct 15, 2020

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Hope I will explain this clearly. Someone sent me a logo. It is suppose to be CMYK. When I open it and select a color from the logo, it will not give me the true colour recipe in the "Colour Panel" but give it in the last mode I was in the last file I worked with. If I worked in RGB, it's giving me the RGB value of the selected logo colour. How can Illustrator open a file and give me the true color of what I am seeing? Keeping the colour of any given file.

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Draw and design, Tools

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correct answers 1 Correct Answer

Adobe Community Professional , Oct 15, 2020 Oct 15, 2020
Always make sure your file >> document color mode is set to the correct color mode before you do anything. Next change your color panel to the correct color mode. Though Adobe allows you to set your color panel to RGB for a CMYK document, that is something you will have to change, when it is not matching your document color mode.

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Adobe Community Professional ,
Oct 15, 2020 Oct 15, 2020

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It keeps the color, just shows an RGB equivalent.

Set the Color panel to show CMYK to show the CMYK values in a CMYK document.

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Adobe Community Professional ,
Oct 15, 2020 Oct 15, 2020

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Always make sure your file >> document color mode is set to the correct color mode before you do anything.
Next change your color panel to the correct color mode. Though Adobe allows you to set your color panel to RGB for a CMYK document, that is something you will have to change, when it is not matching your document color mode.

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