Colour profile keeps defaulting to ? Emulate illustrator

Community Beginner ,
Mar 13, 2021 Mar 13, 2021

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Illustrator keeps defaulting to Emulate Illustrator colour settings.

 

This is making working impossible as colour is key to my work.

 

All apps are up to date. This really needs sorting out Im paying for software that is getting worse with every upgrade 

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Adobe Employee , Mar 17, 2021 Mar 17, 2021
Hi All, Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates. Additionally, please try this workaround & let us know if it helps: 1. Lower Photoshop from 22.3 to 22.2. 2. Specify any color setting in Illustrator. If you do the above Even if you operate Photoshop while Illustrator is runnin...

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Adobe Community Professional ,
Mar 13, 2021 Mar 13, 2021

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Hi.

Try to sync your Color Settings with Adobe Bridge, go to Edit > Color Settings, select your preferred color setting then click the apply button.

carlosgarro_0-1615669108176.png

 

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Adobe Community Professional ,
Mar 13, 2021 Mar 13, 2021

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Explorer ,
Mar 13, 2021 Mar 13, 2021

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I have the same issue. I found switching from GPU mode to CPU mode fixes it, though obviously that's not a good fix at all.

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Enthusiast ,
Mar 13, 2021 Mar 13, 2021

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Mac, right?

This has been happening to several people in the past few days, myself included.

A similar bug affected CC2019 apps, and the solution back then was to delete this file that is in...

"user"/Library/Preferences/Adobe/Color/ACEConfigCache2.lst

Trash that, open Bridge, set your color settings, then see if everything syncs after that.

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Community Beginner ,
Mar 14, 2021 Mar 14, 2021

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Done this this morning and its worked. Thanks for that

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New Here ,
Mar 14, 2021 Mar 14, 2021

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Thanks a lot. sovled the problem.

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Explorer ,
Mar 15, 2021 Mar 15, 2021

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Awesome ... thnx 🙏

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New Here ,
Apr 06, 2021 Apr 06, 2021

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Thank you! It was driving me crazy

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New Here ,
Apr 20, 2021 Apr 20, 2021

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LATEST

Thanks, this worked for me.

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New Here ,
Mar 13, 2021 Mar 13, 2021

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Even I am having the same issue. Adobe please fix this. 

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New Here ,
Apr 09, 2021 Apr 09, 2021

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Im having the same issue too - Very frustrating!! Please fix this soon - working on logos etc and vectors has become  almost impossible! Correctness and consistency in colour is essential to my work.

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Adobe Community Professional ,
Apr 09, 2021 Apr 09, 2021

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Did you try to go back to Photoshop 22.2.0 as suggested above?

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New Here ,
Apr 09, 2021 Apr 09, 2021

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Hi Ton

 

Its Illustrator 2021 that is the issue. 
All files in CMYK are now appearing overly saturated on screen.


I can change the document colour mode to RGB - but that produces overly saturated PDF files
if doc colour mode is CMYK (its overly saturated on screen /working enviroment) and when saved to pdf is fine.? . . . Very frustrating - impossible when designing

What can I do? I see this is a bug in Illustrator 2021 - What can do to work around it?

 

 

 

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New Here ,
Apr 09, 2021 Apr 09, 2021

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Update . . .
I think I have fixed this issue now. Look at color settings in Photoshop.Then went into edit color settings in Illustrator 2021 - select custom rather than same as Emulate Illustrator 6. It then matches the same color profiles as PS.

 

 

 

 

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Adobe Community Professional ,
Apr 09, 2021 Apr 09, 2021

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It shows in Illustrator, but it is caused by the latest Photoshop.

Go back to the previous Photoshop version otherwise it will come back.

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Explorer ,
Apr 09, 2021 Apr 09, 2021

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Just follow the steps mentioned above ... delete the file named "ACEConfigCache2.lst" (~/Library/Preferences/Adobe/Color/ACEConfigCache2.lst) and the Color Settings will not change back to the "Emulate Illustrator 6" setting. Whatever setting you chose will stick in all the Adobe CC apps. 

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Adobe Employee ,
Mar 17, 2021 Mar 17, 2021

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Hi All,

 

Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.

 

Additionally, please try this workaround & let us know if it helps:

1. Lower Photoshop from 22.3 to 22.2.
2. Specify any color setting in Illustrator.

If you do the above
Even if you operate Photoshop while Illustrator is running, it will not emulate the settings by itself.

 

We appreciate your patience.

 

Regards,

Ashutosh

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Explorer ,
Mar 17, 2021 Mar 17, 2021

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By saying to lower to Photoshop 22.2. does that mean I should keep the older versions of the applications instead of just updating them? Just wondering, cause I have mine removed if a new version is available and installed. 

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