Completely white or checkerboard screen after update

[cindys22]

Hi, was wondering if someone could help me with the issue of the background screen. I know how to remove the green guide layer and the overprint preview, pixel preview, and trim view are all off. I can't seem to find out how to get the regular gray background back and save all these settings moving forward.

[cindys22]

see post #13 here: Re: Starting with Illustrator, problem with background and artwork

Have fun

😉

[pixxxelschubser · Accepted solution]

This based on "Film and Video preset".

Use another preset and you'll get your white background.

If you want remove the green guides etc.:

see post #13 here: Re: Starting with Illustrator, problem with background and artwork

Have fun

😉

[pixxxelschubser · Accepted solution]

see post #13 here: Re: Starting with Illustrator, problem with background and artwork

Have fun

😉

[Doug A Roberts · Accepted solution]

The simplest way is to use any document profile other than the film & video preset. It has all these settings on and every other profile has them off.