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Currently, every time I reopen Illustrator it forgets the configuration of the measurments. What can I do to change this ?
The units in Preferences are only used when documents without units are created.
If you open an image or a PDF (saved without Illustrator editing capabilities), it will use the Preferences setting. Existing Illustrator documents or new documents (which are based on a preset) will keep their units.
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Did you also change the setting in the New Document-dialog?
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The New Document dialog has the power to override your chosen units in Preferences, unfortunately.
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The units in Preferences are only used when documents without units are created.
If you open an image or a PDF (saved without Illustrator editing capabilities), it will use the Preferences setting. Existing Illustrator documents or new documents (which are based on a preset) will keep their units.
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Hi Ton,
I came across this problem in our 2 worstations too (OSX10.14.6, Ai 24.3), all remaining ones are keeping set units. Unforunatelly units are also used in Preferences > General > Keyboard Increment which is used all the time.
Is there any way to keep it set? All other preferences are saved.
Thank you Ryszard
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Ryszard, there is no way to have your preferences setting determine the units of existing or new documents unless the new document does not have units (like an image) or when the preferences units setting is changed for an open document.
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Thank you Ton for your reply.
I know about document setting and all is ok in this regard.
Our problem and I belive is the same to thread owner is that general units A in picture below are changing to (pixels in our case) every time Illustrator is lunched. This settings is affecting Keyboard Increment B, which is a bit annoying. Strangely all other settings stay unchanged. Is binning preferences will be next option? Or is there something causing it?
Thank you Ryszard
 
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Yes, units are changing when documents are opened.
If I have a document with pixels as unit and an increment of 1 px and I open a documnet withm mm, the increment will change to 0,3528 mm.
When I create a new document with pixels, my increment does not change back to 1 px, but becomes 1,0001 px
Is that what you mean?
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Sorry Ton,
I meant if general units are changed, operator have to use chosen units to define increment, which is very inconvinitent.
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If I understand that you want to change your units to mm you don't want to autmatically change the unit for increments as well. That would be one for a feature request:
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Thanks John Mensinger,
It's it "The New Document dialog has the power to override your chosen units in Preferences, unfortunately."
I would never tough it may change global preferences, this is extremely annoying bug. A mosquito even.
Thanks Ryszard
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Thank you for your help !
It was indeed the "new document" dialog.
In my opinion the "settings" dialog should have to power to overwrite this kind of documents ... (as it has been every time before ...)