Copying/Pasting from Adobe Illustrator 2020 to Photoshop not working in macOS Catalina

New Here ,
Sep 21, 2020 Sep 21, 2020

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A simple copy & paste from illustrator to photoshop not working.

It shows an empty bounding box.

Scenario: all software – up-to-date, mac OS – 10.15.6, user – not happy.

 

RESOLVED (kind of) - artwork pasted from another AI file okay - cou;d be corrupt AI file.

 

{Renamed by MOD}

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Draw and design, Import and export

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Adobe Employee ,
Sep 21, 2020 Sep 21, 2020

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Hi there,

 

Thanks for updating us with the solution. It could be a file specific issue. If you have this happening with multiple files, try resetting the Adobe Illustrator preferences. Hope this helps.

 

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Regards,

Ashutosh

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New Here ,
Nov 10, 2020 Nov 10, 2020

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This is happening again.

 

And, honestly I shouldn't have to reest prefs to fix this.AI-not-pasting-PSD.jpg 

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New Here ,
Nov 10, 2020 Nov 10, 2020

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This is now a recurring issue.

Again, pasting from Ilustrator shows bounding with no contents.

 

AI-not-pasting-PSD.jpg

 

 

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