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Could not read the file because an error has occurred! What to do with this error?

New Here ,
Oct 12, 2019

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i could open this file yesterday. Today illustrator showing error. Help, please!

 

Снимок экрана 2019-10-12 в 11.03.49.png

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Could not read the file because an error has occurred! What to do with this error?

New Here ,
Oct 12, 2019

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i could open this file yesterday. Today illustrator showing error. Help, please!

 

Снимок экрана 2019-10-12 в 11.03.49.png

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Oct 12, 2019 1
Adobe Community Professional ,
Oct 12, 2019

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Hello. natalias91060710.This is an example of a previous version, but why not take a look at the following post?

 

Generic Error in Illustrator

Illustrator error "An unknown error has occurred"


TkfY(ACP),JAPAN

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Oct 12, 2019 0
New Here ,
Oct 12, 2019

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hello, because its not working and there is no actual problem solving in this posts, they just discussing what to do what can maybe help.

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Oct 12, 2019 0
Adobe Community Professional ,
Oct 12, 2019

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I'm sorry I can't help you.

I did some research after replying,
Even if Illustrator memory is insufficient, this error may appear and you may not be able to open.
If you can use Indesign or Acrobat, check to see if the data you are trying to open is corrupted.
If you can open it, it's a problem with Illustrator, so you may need to consider re-installing.

For reference (in Japanese)
http://www.dtptemple.org/imgbbs/index.php?mode=thread&id=4611&page=9


TkfY(ACP),JAPAN

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Oct 12, 2019 0
Adobe Community Professional ,
Oct 12, 2019

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Moved from “Getting Started” to “Illustrator”.

 

 

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Oct 12, 2019 0
Adobe Community Professional ,
Oct 12, 2019

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What did you already try to solve thi issue?

Where is the file located? local hardisk or server?

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Oct 12, 2019 0
New Here ,
Oct 12, 2019

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I have the same problem since the last update, some files will open, but most of my work will not open and it displays the same message as you.

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Oct 12, 2019 0
Adobe Community Professional ,
Oct 12, 2019

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“I have the same problem since the last update”

An update to your OS or to Illustrator? Please give exact versions of both.

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Oct 12, 2019 0
New Here ,
Oct 13, 2019

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I updated both the macOS and Illustrator: The versions where the problem occurred are macOS 10.15 Catalina and Adobe Illustrator 23.1.1.

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Oct 13, 2019 0
New Here ,
Jun 10, 2020

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Mac : System Preferences > Security&Privacy > Privacy >Click unlock > Full Disk Access > Click + > Adobe illustrator

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Jun 10, 2020 3
beckpeck LATEST
New Here ,
Jul 13, 2020

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Worked for me, thank you!

 

Instead of allowing full disk access, I went to "Files and Folders" and checked the 2 options listed below "Adobe Illustrator 2020". See image below

Screen Shot 2020-07-13 at 2.49.52 PM.png

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Jul 13, 2020 1