Could not read the file because the plug-in could not understand this file - Illustrator 2021

Engaged ,
Jan 28, 2021

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Ok then..

 

I want to open a .png file on Illustrator 2021.

 

Apparently this is an old problem error "Could not read the file because the plug-in could not understand this file."..

 

Can anybody please tell me how I can fix it in illutrator 2021??

 

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Adobe Employee ,
Jan 30, 2021

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Hi there,

 

Sorry to hear about your experience. Please try suggestions given on the community post shared below:

1. https://community.adobe.com/t5/illustrator/could-not-read-the-file-because-the-plug-in-could-not-und...

2. https://community.adobe.com/t5/illustrator/illustrator-quot-could-not-read-the-file-because-the-plug...

Let us know if these help.

 

Regards,

Ashutosh

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