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Create Outlines greyed out when using a certain font

New Here ,
Jan 10, 2010

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Hello all

     I am creating a layout in Illustrator 13.0.2 on a Mac and trying to use the Eurostile font I purchased at the Adobe font store. When using this font "Create Outlines" is greyed out and nothing I've tried has changed this. However, when I change the font "Create Outlines" returns to a viable selection. This leads me to believe the problem lies with the font. Embedding for this font is listed as "Preview & Print" at the Adobe store - it would seem this should be sufficient. I'm certainly no Illustrator expert but there isn't anything unusual about this document. Does anybody have any suggestions?

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Create Outlines greyed out when using a certain font

New Here ,
Jan 10, 2010

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Hello all

     I am creating a layout in Illustrator 13.0.2 on a Mac and trying to use the Eurostile font I purchased at the Adobe font store. When using this font "Create Outlines" is greyed out and nothing I've tried has changed this. However, when I change the font "Create Outlines" returns to a viable selection. This leads me to believe the problem lies with the font. Embedding for this font is listed as "Preview & Print" at the Adobe store - it would seem this should be sufficient. I'm certainly no Illustrator expert but there isn't anything unusual about this document. Does anybody have any suggestions?

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Jan 10, 2010 0
LEGEND ,
Jan 10, 2010

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I would trash the preferences and deactivate the font remove the font then reinstall and then activate the font again.

I have Eurostyle  and it works fine in this regard on the Mac.

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Jan 10, 2010 0
Most Valuable Participant ,
Jan 11, 2010

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Conversion should always work, regardless of what the font copyright bits are set to. To me it seems that somehow you are being presented with a cached version that does not contain the native contours. Operating systems do that to optimize on-screen performance e.g. for system fonts or in office applications. Trashing the prefs is a good place, though and while you're at it, the AdobeFnt.lst files everywhere on your drive make good candidates, too.

Mylenium

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Jan 11, 2010 1
New Here ,
Nov 29, 2013

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I know this is an old post, but in case anyone else has this problem - one simple possibility is that if you use the "edit envelope" options (button looks like a wavy grid - used to add an arc to the text, etc.), make sure to click back on the "edit contents" option (button looks like a curvy star - has stroke, brush, & opacity options) or Create Outlines will be greyed out.

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Nov 29, 2013 1
New Here ,
Aug 19, 2015

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Thank you. That was precisely my issue & I could not figure it out.

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Aug 19, 2015 0
New Here ,
Jun 30, 2014

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I found that in Illustrator CC 2014 that if I click on the desired text using the direct selection tool arrow that in fact the create outline goes from greyed out back to working again.

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Jun 30, 2014 18
New Here ,
Sep 20, 2014

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Thank you for this suggestion--it worked great!  Everything thing else suggested seemed beyond my comfort level.

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Sep 20, 2014 1
New Here ,
Nov 20, 2014

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thanks man

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Nov 20, 2014 0
New Here ,
Jan 21, 2015

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YES! thanks so much that helped me out -finally!!

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Jan 21, 2015 0
New Here ,
Feb 13, 2015

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This suggestion saved my workflow today.  Thank you. It works.

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Feb 13, 2015 0
Explorer ,
Jul 16, 2015

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Thank you! Killer Tip!!

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Jul 16, 2015 0
New Here ,
Mar 18, 2017

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Thanks this worked brilliantly

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Mar 18, 2017 0
Advocate ,
Mar 28, 2017

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Yes, gold star for you in my book, thanks!

The standard Adobe solution seems to be first replace the computer, then the room it is in, and if that fails the power plant supplying the electricity. If that fails the sun should be replaced, or at least hard rebooted.

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Mar 28, 2017 7
New Here ,
Sep 12, 2020

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i signed in to just leave a comment for your simple yet effective advice. I am so so thankfulllllllllllll, it worked out for me. 

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Sep 12, 2020 0