Creating a Pattern Brush Difficulty

[jishdesigns]

I have been trying endlessly to create a linked custom chain pattern brush. I have gotten all the necessary steps done to create a pattern brush. I have placed the both of the chain links (the one with, and the one without the repeating box) in my swatch panel as new pattern swatches. For some reason when I attempt to create a new pattern brush with those pattern swatches they do not show up in the boxes for where they would be placed. Please help!!! Thank you! 

[Monika Gause]

Can you please show something? I'm not sure I understand your problem.

[Barbara Ash]

Does the pattern swatch show up in your Swatches panel?.

[jishdesigns]

Yes, the pattern Swatch shows up in the Swatch Panel they just dont show up in the Boxes when creating a Pattern Brush.

[Barbara Ash · Accepted solution]

Hmmm. That is unusual. All I can suggest is some general troubleshooting.

Make sure you have the most current version of Illustrator CC 2020 -- version 24.1.1 (If you are using Illustrator CS6, there is no dropdown option in that version.)

Reset preferences. https://helpx.adobe.com/illustrator/using/setting-preferences.html

Uninstall/reinstall using Adobe CC Cleaner tool. https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Monika Gause]

Can you please show something?

What exactly is your pattern made  of?

You don't habe to make a pattern first. You can make the brush directly from the artwork. Please show what you have.