creative cloud logs out when computer goes to sleep-no save as option

New Here ,
Jan 29, 2021 Jan 29, 2021

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when my compter goes to sleep sometimes creative cloud logs out, when I wake it up any document i have open in illustrator,  photoshop or acrobat  has a DON'T SAVE  or SAVE option over them. I don't have an option to SAVE AS. In some instances I had saved down a lo res pdf, thus not having an ai. version.

Does anyone have this problem?Screenshot 2021-01-29 at 09.47.18.png

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Adobe Employee ,
Jan 29, 2021 Jan 29, 2021

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Hi Katy,

 

Thanks for reaching out. Would you mind sharing the version of the OS & Illustrator?

As far as I understand, your Adobe apps crash/quit when you wake up your machine from sleep. Is that right? This information would help us assist you accordingly.

Looking forward to your response.

 

Regards,

Ashutosh

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