Copy link to clipboard
Copied
I really need to help resolving this issue. I am running OS X Yosemite. 10.10.5 All of the sudden my CS6 illustrator is giving me this error when I try to open it. All of my other creative suite apps are working fine.
Adobe support would not help because the app has been discontinued.
I really need help. This is my main tool at my small business so it is a big problem for me.
I tried uninstalling and reinstalling and nothing. Still get the same error.
I appreciate any help!
Copy link to clipboard
Copied
check this post and let us know if it works for you
Copy link to clipboard
Copied
Hi Carlos..thanks for the message. But nothing in this thread worked. I did remember that I installed the software anydesk and then my illustrator stopped working. Reading how some other users removed some other softwares and illustrator came back to life, I went ahead and removed all files related to Anydesk and my illustrator is opening again.
Thank god because this is my main work tool.
Copy link to clipboard
Copied
Thank you, I have been struggling with this for awhile. Uninstalling Anydesk fixed the issue (deleted the app, emptied trash, and restarted). Illustrator CS6 is back working with High Sierra!
Copy link to clipboard
Copied
removing Anydesk and rebooting Mac after that helped me too on OS X El Capitan, thank you!
Anydesk can be used but should not be installed as service that is load on start up
Copy link to clipboard
Copied
THANK YOU SO MUCH! I deleted Anydesk and it worked again. Stay safe
Copy link to clipboard
Copied
I had the same problem at the High Sierra. I deleted Anydesk and everything was fine!