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Cursor Flickers in Illustrator(2019) when Photoshop is open On Mac Mojave

Explorer ,
Feb 09, 2020

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this exact issue has been consistant with my experience for the past 5 years or so, has nothing to do with OS, or computer. This needs to get fixed before i get a seizure. 

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Cursor Flickers in Illustrator(2019) when Photoshop is open On Mac Mojave

Explorer ,
Feb 09, 2020

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this exact issue has been consistant with my experience for the past 5 years or so, has nothing to do with OS, or computer. This needs to get fixed before i get a seizure. 

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Explorer ,
Aug 24, 2020

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if you dont fix this issue in next week im done with adobe. i cant take it anymore

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Adobe Community Professional ,
Aug 25, 2020

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Uninstalling that Lavasoft thing didn't fix it for you?

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Explorer ,
Aug 25, 2020

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i dont even know what lavasoft is nor do i have it

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Adobe Community Professional ,
Aug 25, 2020

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This thread has 140 answers in it - there could be a couple of solutions or directions on how to find this Lavasoft thing. Did you read the thread?

 

You could also try and contact Customer Care: https://helpx.adobe.com/contact.html

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Explorer ,
Aug 25, 2020

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yes read the thread, my issue doesnt have to do with lavasoft.. there are about 20 other threads unrealated to lavasoft that also address my issue.. there is no sollution.. if i delete everything and reinstall everything it fixes the issue for about a day.. thats the best sollution i have found.. again.. it has nothing to do with the machine or anything i have running.. it has to do with having multiple adobe apps open at the same time

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Explorer ,
Aug 24, 2020

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dear adobe, fix this in the next week or [removed by moderator]

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Adobe Community Professional ,
Aug 24, 2020

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Adobe is going to fix it I am sure. Stay safe!

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Explorer ,
Aug 24, 2020

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its been over 6 years!!! 

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Adobe Community Professional ,
Aug 25, 2020

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It's not a general issue, so someone will need to take  look inside your system, as something is conflicting there.

You answered in another thread where the solution was to uninstall Lavasoft web companion. THat did not fix it for you?

And when you exit Photoshop it's gone?

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Explorer ,
Aug 25, 2020

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i have had about 10 different computers over the past 6 years, every single one has this issue, i have wiped hard drives clean and only had adobe.. the issue still is here.. if i am not using other programs in conjunction with photoshop its fine.. but if i use indesign and photoshop crazy flicker.. or photoshop with illustraitor crazy flicker.. i am one of the top creative professionals working on earth, working with the top clients and money is not huge issue.. i just really want to be able to use my mouse.. 

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Explorer ,
Aug 25, 2020

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i also have no idea what lavasoft is, this issue exists on every single persons machine ive ever used.. i guess most people just are used to it??? but if you have photoshop open at the same time as illustraitor or indesign, the cursor in either of these programs (and sometimes in other programs) flickers to the point it impares the ones ability to work... its not an issue with my machine or my software.. i have not seen a machine where this does not occur 

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Explorer ,
Aug 25, 2020

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also, yes, if i close photoshop, the problem is 100% gone. which is really annoying because i often work using illustraitor, indesign and photoshop, in addition to a bunch of other software open.. its wild because im running a $25,000 mac pro, and paying for the top notch software and i cant get a cursor to work.. to be honest i think CS5 was pretty much the height of adobe products.. it worked fine 10 years ago if i remember correctly.. 

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Adobe Community Professional ,
Aug 25, 2020

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There are a couple of threads in Uservoice (which is where this needs to be), but they have close to zero answers or votes.

Such as this one:

https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/31215286-flickering-cur...

 

If you want this fixed, post on Uservoice. The engineers won't see it in this forum.

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