Cursor visibility issue in Adobe Illustrator v24.2.1

New Here ,
Jul 11, 2020

Copy link to clipboard

Copied

In my illustrator version 24.2.1 can anyone please tell me why I can't see the cursor like previous versions whenever  I have to assign annY value in fonts or transform panel or in line value panel. Befgore there was a blinking and the cursor was visible byut in this version nothing, no doubt i can assign the value.

 

{Renamed by MOD}

TOPICS
Performance

Views

265

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Employee , Jul 18, 2020
Ashutosh_Mishra Adobe Employee , Jul 18, 2020
Hi there,   Sorry to hear about your experience. Would you mind sharing screenshots or a small video of the workflow so that we can understand the issue and help you accordingly? Please share version of OS as well. Looking forward to your response.   Regards, Ashutosh

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Community Professional ,
Jul 12, 2020

Copy link to clipboard

Copied

Could you maybe show a screenshot of what you are referring to?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 18, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about your experience. Would you mind sharing screenshots or a small video of the workflow so that we can understand the issue and help you accordingly?

Please share version of OS as well. Looking forward to your response.

 

Regards,

Ashutosh

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 18, 2020

Copy link to clipboard

Copied

I've seen the occasional absence of the blinking cursor inside text objects many times for about 25 years on different OS platforms.

 

It comes and (somehow) goes away for no obvious reasons.

 

As for the missing blinking cursor inside panel text fields, I can also confirm that there is obviously something wrong in the most recent versions of Illustrator (sometimes). Have seen it many times during the past weeks.

 

Showing some kind of screenshot is pretty useless in this case, of course, because the only thing one would see is the missing cursor (that is: nothing).

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Dec 07, 2020

Copy link to clipboard

Copied

It's been about 4-5 months since this post, and I'm having issues as well. I notice it, or when I first noticed it today after I had switched from tablet mode to regular laptop mode on my laptop. My laptop is one that has the "all-ib-one" viewing modes including laptop. i've heard that there are some issues w laptop mode in adobe programs, and while this is my first couple of times using illustrator on the laptop, and using laptop mode w it, I can't seem to figure out why it's happening. I think I'm pretty sure it's the switch between the two modes causing the issue but I can't figure out how to fix it other than restarting the program or the laptop.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 19, 2020

Copy link to clipboard

Copied

It turns out that this is probably a major bug.

 

In Illustrator 24.2.1 (on Mac OS 10.14.6) all text fields in the whole application (panels, modal dialogs etc.) are not capable to show the cursor.

 

Does anyone see a different (better) behaviour?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 19, 2020

Copy link to clipboard

Copied

Using Illustrator 24.2.1 (on Mac OS 10.15.5, Catalina), I do not see this issue at all. So if the OP is on a Mac, a system update could fix the issue.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Aug 04, 2020

Copy link to clipboard

Copied

I'm also on 24.2.1 and 10.15.5, and I have the missing cursor issue.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Dec 07, 2020

Copy link to clipboard

Copied

my post above has the same issue, but diff scenario. I haven't yet found anything to solve this

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Dec 07, 2020

Copy link to clipboard

Copied

my version is 25.0.1

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 19, 2020

Copy link to clipboard

Copied

Thanks, Jeff, for your (non-)confirmation when using Illustrator on a newer OS platform.

 

Would still be intersting if people on Mac OS 10.14.6 can confirm the cursor issue or not.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 19, 2020

Copy link to clipboard

Copied

Hi Kurt, on my macOS Mojave it is blinking like a star.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 19, 2020

Copy link to clipboard

Copied

Thanks for the blinking stars, Ton.

 

I checked it on three different machines and unfortunately the blinking things were not there at all.

 

Must be something special ...

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Jul 24, 2020

Copy link to clipboard

Copied

Same problem here, the "I Beam" blinking text cursor is missing.  Ltest version of Illustrator, Mac OS 10.14.6.  Unfortunately can't update the OS due to the fact I'm running much needed legacy software!

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 25, 2020

Copy link to clipboard

Copied

After doing some search, I think I nabbed the culprit.

 

The invisible cursor issue only occurs if you are using the brightest colour scheme in the Illustrator Preferences > User Interface section.

 

In principle the cursor is there, but it is nearly white and you have to peer like a sea eagle to see that there actually is something blinking.

 

If you take the second brightest scheme, the cursor is at least light grey, but still a bit hard to spot.

 

If you use one of the two dark schemes, the cursor appears as it should appear in all available schemes.

 

In my view it is a bug.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 25, 2020

Copy link to clipboard

Copied

Perhaps it would be quite interesting to know if that (mis)behaviour also occurs with the latest version of Illustrator on the latest Mac OS version (that is: not just on 10.14.6).

 

Can anyone report?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Dec 07, 2020

Copy link to clipboard

Copied

yes it does, I've replied to several on here so my apologies if i already did, however I have the latest one, 25.0.1 and it happens from whenever I switch from tablet mode to reg mode on the laptop, considering I have what is known as a "2 in one" version of the Lenovo laptop brand. I haven't seen anything on fixing this issue yet. I'm thinking about reporting it to adobe. 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Participant ,
Aug 04, 2020

Copy link to clipboard

Copied

Unfortunately, this bug is still present in the latest 23.2.3 update with Mac OS 10.15.6

 

More details can be found here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40714984-dialog-box-tex...

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 27, 2020

Copy link to clipboard

Copied

The 24.3 update that was released a couple of days ago provides a partial fix. But the bug is still there.

 

Some details:

 

https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40714984-dialog-box-tex...

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more