I've recently had an illustrator file suddenly break on me and I received the message that it is damaged and cannot be prepared. I've tried all the methods outlined in the forums as well as programs that attempt to fix files but have not gotten anywhere. I have also sent the file off to email@example.com . I sent if off weeks ago and have not heard back from them in any way.
I just want to know if I should even expect any form of communication from adobe about the file or if I should just stop trying and restart the project. I've been working on this project for a year now and it is extremely frustrating that this program has completely thrown that work away. I have found nothing helpful in trying to recover this file, especially from adobe. PLEASE SOMEONE HELP!
Bug, Feature request, How to, Performance, Sync and storage