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Difficiculty creating a custom workspace

Community Beginner ,
Dec 09, 2020 Dec 09, 2020

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Hi there,

Whenever I drag an icon to the left panel, it doesn't snap in place. I ensure the blue line appears when dragging the icon over but to no avail. This prevents me from creating a custom workspace. I've attached a screen recording to explain my issue better.

Any help would be appreciated. Thank you!

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correct answers 1 Correct answer

Community Beginner , Dec 09, 2020 Dec 09, 2020

Hi there,

Thank you for the speedy reply. It works fine now after updating the software.

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Community Expert ,
Dec 09, 2020 Dec 09, 2020

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Have you recently upgraded your Illustrator software?

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Community Beginner ,
Dec 09, 2020 Dec 09, 2020

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Hi there,

Yes, I did update my illustrator recently.

image1.png

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Community Beginner ,
Dec 09, 2020 Dec 09, 2020

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I just realised it works fine after the update. Thank you for the speedy replies.

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Community Expert ,
Dec 09, 2020 Dec 09, 2020

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Do you have a problem in you keyboard?! May be Ctrl Key is holding.

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Community Beginner ,
Dec 09, 2020 Dec 09, 2020

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Hi there,

Thank you for the speedy reply. It works fine now after updating the software.

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