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Disappearing Illustrator Artboards when saved as pdf

New Here ,
Aug 06, 2020

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I am trying to save a file that has two artboards as a pdf. I click save as, use artboards, 1-2 artboards. When I go to open the pdf it shows 2 artboards but one of them is blank. If I go to open the pdf in Illustrator everything is there, but I need to show this file to my coworkers who don't have Illustrator. All of my layers are visible, the artboards are in the right place, I have updated my programs and I have also reinstalled them. I don't know what to do to solve this problem anymore and I couldn't find this issue in the forums.

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Correct answer by Monika Gause | Adobe Community Professional

Are all layers set to "Print"

Is there a template layer?

Do you use Acrobat to check the file?

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Bug, Import and export

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Disappearing Illustrator Artboards when saved as pdf

New Here ,
Aug 06, 2020

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I am trying to save a file that has two artboards as a pdf. I click save as, use artboards, 1-2 artboards. When I go to open the pdf it shows 2 artboards but one of them is blank. If I go to open the pdf in Illustrator everything is there, but I need to show this file to my coworkers who don't have Illustrator. All of my layers are visible, the artboards are in the right place, I have updated my programs and I have also reinstalled them. I don't know what to do to solve this problem anymore and I couldn't find this issue in the forums.

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Are all layers set to "Print"

Is there a template layer?

Do you use Acrobat to check the file?

Topics

Bug, Import and export

Views

37

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 06, 2020

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Can you send us the Illustrator file and give more information? Did you try to copy and paste the content to a new file and than do a PDF?

Maybe the file is corrupted..

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Adobe Community Professional ,
Aug 07, 2020

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Are all layers set to "Print"

Is there a template layer?

Do you use Acrobat to check the file?

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Liza1 LATEST
New Here ,
Aug 07, 2020

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I had to check the layer settings! Because the missing artboard was all on one layer I had in my head it was an artboard issue rather than a layer issue. I had to set the layer to print. *facepalm* Thank you!

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