Disappointing speed on the M1

New Here ,
Jun 23, 2021 Jun 23, 2021

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I just bought the (fastest) Mac Mini M1 (16gb Ram, 1tb SSD) and just installed the new illustrator. What a dissapointment, the rainbow wheel is popping up every second. How is this possible? Adobe, what are you doing? Going backwards? Going the same way as companies like Nokia, Quark Xpress etc? Or am I the only one?

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Bug, Draw and design, Print and publish, Tools

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Adobe Community Professional ,
Jun 23, 2021 Jun 23, 2021

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We are users like yourself and understand your frustration. We can best help you if you provide useful information and save the venting for after we fix your issue.

 

 

Restart your computer and check that Adobe Cloud is running. If still rainbow wheel then

 

OOBE RESET MAC

  • Quit the Creative Cloud desktop app  (100% you must do this)
  • /Users/<user folder>/Library/Application Support/Adobe/OOBE
  • The \Users\<user folder>\Library\ is hidden by default for macOS 10.7 and above. See Access hidden user library files | Mac OS 10.7 and later for instructions to access it.
  • Delete all the files within the OOBE folder, but do not delete the folder itself.
  • Restart the computer and launch the Creative Cloud desktop app again.
  • Delete all the files within the OOBE folder, but do not delete the folder itself.
  • Restart the computer and launch the Creative Cloud desktop app again.

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New Here ,
Jun 23, 2021 Jun 23, 2021

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Thanks will try for sure!

 

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