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Do you know how to fix that visual lag in illustrator 24.3?

New Here ,
Sep 23, 2020

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It's a brand new macbook 2020 and the gpu is turned on. Anyone has an idea? Please watch the mov file.

Hi there,

 

Thanks for reaching out. Please try enabling Real-Time Drawing and Editing from Illustrator preferences and let us know how it goes:

 

  • [Windows] Choose Edit > Preferences > Performance > Real-Time Drawing and Editing.
  • [macOS] Choose Illustrator > Preferences > Performance > Real-Time Drawing and Editing.

 

For more details, please take a look at this help article. Do let us know if this helps. If not, please share a few more details like:

  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

 

Looking forward to your response!

 

Regards,

Srishti

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Draw and design, Performance

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Do you know how to fix that visual lag in illustrator 24.3?

New Here ,
Sep 23, 2020

Copy link to clipboard

Copied

It's a brand new macbook 2020 and the gpu is turned on. Anyone has an idea? Please watch the mov file.

Hi there,

 

Thanks for reaching out. Please try enabling Real-Time Drawing and Editing from Illustrator preferences and let us know how it goes:

 

  • [Windows] Choose Edit > Preferences > Performance > Real-Time Drawing and Editing.
  • [macOS] Choose Illustrator > Preferences > Performance > Real-Time Drawing and Editing.

 

For more details, please take a look at this help article. Do let us know if this helps. If not, please share a few more details like:

  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

 

Looking forward to your response!

 

Regards,

Srishti

TOPICS
Draw and design, Performance

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 23, 2020 0
Adobe Employee ,
Sep 23, 2020

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Hi there,

 

Thanks for reaching out. Please try enabling Real-Time Drawing and Editing from Illustrator preferences and let us know how it goes:

 

  • [Windows] Choose Edit > Preferences > Performance > Real-Time Drawing and Editing.
  • [macOS] Choose Illustrator > Preferences > Performance > Real-Time Drawing and Editing.

 

For more details, please take a look at this help article. Do let us know if this helps. If not, please share a few more details like:

  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

 

Looking forward to your response!

 

Regards,

Srishti

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Translate

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Report

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