Document presets for print missing 2021

Advocate ,
Oct 21, 2020

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New document is missing presets for print. A4, A3 etc are now missing in AI 2021 (apart from my custom presets)

 

Presets for mobile, web film and video, illustration are still all there

 

dv8kiwi_0-1603313243584.png

 

TOPICS
Bug, Draw and design, Print and publish

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Adobe Employee ,
Oct 21, 2020

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Hi there,

 

Sorry to hear about this trouble. This doesn't sound like a generic issue as it's working as expected at my end. Could you please try resetting Illustrator Preferences (https://helpx.adobe.com/in/illustrator/using/setting-preferences.html) and let us know how it goes.

 

We’re here to help, just need more info.   

 

Regards,

Srishti

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dv8kiwi AUTHOR LATEST
Advocate ,
Nov 06, 2020

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Hello Srishti. I have tried resetting preferences and it hasn't fixed anything. I still can't get AI to show default print sizes. 

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