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Does this forum have Artificial intelligence to mark posts as solved ?

Explorer ,
Oct 13, 2020 Oct 13, 2020

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I posted a question a few hours ago, saw a few replies on my email and before I could mark one of the answers as an answer, it got marked as an answer.🤔

 

The only interaction with the post that I can remember of after posting it was reading replies in the email. So would like to know if a reply to a post can be marked as an answer via email ?

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correct answers 2 Correct answers

Community Expert , Oct 14, 2020 Oct 14, 2020

There are Adobe Community Professionals like myself that will often go in and mark answer questions as correct. Sometimes the person asking the question does not know which answer may be correct or may not mark it as correct. If someone else is searching the same subject, having a correct answer posted is helpful.

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Community Expert , Oct 15, 2020 Oct 15, 2020

It would be helpful to OP if Communtiy Professionals like ourselves would wait a day or so before marking threads, so that OP has a chance to look at offered solutons and see what works.  (I have seen instances of an answer being quickly marked as correct when it did not even address the actual question the OP was trying to ask.)

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Community Expert ,
Oct 13, 2020 Oct 13, 2020

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There is no Artificial Intelligence for marking answers as correct as far as I know, nor can it be done via email. However, in addition to the original poster, other people can also mark the answers as correct. So in your case, someone else might have marked the answer as correct, this happens mostly in cases where the answer is straightforward.

-Manan

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Community Expert ,
Oct 14, 2020 Oct 14, 2020

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There are Adobe Community Professionals like myself that will often go in and mark answer questions as correct. Sometimes the person asking the question does not know which answer may be correct or may not mark it as correct. If someone else is searching the same subject, having a correct answer posted is helpful.

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Community Expert ,
Oct 15, 2020 Oct 15, 2020

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It would be helpful to OP if Communtiy Professionals like ourselves would wait a day or so before marking threads, so that OP has a chance to look at offered solutons and see what works.  (I have seen instances of an answer being quickly marked as correct when it did not even address the actual question the OP was trying to ask.)

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Community Expert ,
Oct 14, 2020 Oct 14, 2020

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user620,

 

In addition to what Manan said, if you wish to mark another answer as Correct you can just do it (there can be multiple Correct Answers), and if you wish you can also unmark an answer as Correct.

 

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Community Expert ,
Oct 14, 2020 Oct 14, 2020

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Don't give them any ideas...

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Community Expert ,
Oct 14, 2020 Oct 14, 2020

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Hey @Doug A Roberts, I did not quite get what you are pointing at. Could you elaborate, please?

-Manan

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LEGEND ,
Oct 15, 2020 Oct 15, 2020

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@Doug A Roberts 

No one, other than Mods, Staff and the original poster, can mark or unmark an answer correct.

 

So user620 can not go to other threads, conversations, and mark or unmark those threads, conversations, as correct.

 

He can only do that to the ones he started.

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Community Expert ,
Oct 15, 2020 Oct 15, 2020

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I think you're replying to Jacob, not me?

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LEGEND ,
Oct 15, 2020 Oct 15, 2020

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No I was replying to you Doug.

 

Your comment, post, "Don't give them any Ideas...".

Normal users can only mark or unmark conversations THEY STARTED.

With your comment quoted above I take it as you think normal users can go to other conversations that they Did Not Start and mark or unmark it as correct.

 

Excuse me if I have misinterpreted your comment.

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Community Expert ,
Oct 15, 2020 Oct 15, 2020

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I meant Adobe and forum AI, not users...

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LEGEND ,
Oct 15, 2020 Oct 15, 2020

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Oh, OK.

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Community Expert ,
Oct 14, 2020 Oct 14, 2020

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Manan,

 

I guess that Doug's pointer humorously means that it may be a good idea to let sleeping dogs lie.

 

But I could be wrong, of course.

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Community Expert ,
Oct 14, 2020 Oct 14, 2020

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Ahh, got it. the universal pain point :). @Doug A Roberts I am totally with you on this mate.

-Manan

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Community Expert ,
Oct 14, 2020 Oct 14, 2020

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Michelew,

 

that may be true sometimes, but I think it is also true that it may be a good idea to somtimes wait a bit and not mark answers as correct, at least not until the original poster tells what he thinks about a provided approach.

 

Otherwise there may be some unnecessary irritations, as you can see in this thread.

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Explorer ,
Oct 15, 2020 Oct 15, 2020

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Thanks for all the suggestions everyone. 

As a first timer, my initial concern was that someone hacked my account. Thought I'd downplay the initial concern in a question using an AI surrogate. Though honestly I thought it might have been a bug in the system too.

Glad to know the question resolution mechanic here on Adobe Forums. Like @michelew83603738  said it is very helpful for another user to see that the question was correctly answered. And it is good to know there can be multiple answers to a question.

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