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Hey all I urgently need illustrator, but it says "Not compatible" when I go to install it. Is there anyway to possibly get an older version? I tried looking at my apps but theres no option to get an older version.
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Hi there,
Thanks for reaching out. Would you mind sharing version of OS?
Adobe is curently providing CC2020 and CC2019 app downloads only. Any version perior to CC2019 is not available or supported.
Please check system requirements of Adobe Illustrator CC2020 on help article https://helpx.adobe.com/illustrator/system-requirements.html and Adobe Illustrator CC2019 on help article https://helpx.adobe.com/illustrator/system-requirements/2019.html
Also know how you can install the CC2019 on help a
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Hi there,
Thanks for reaching out. Would you mind sharing version of OS?
Adobe is curently providing CC2020 and CC2019 app downloads only. Any version perior to CC2019 is not available or supported.
Please check system requirements of Adobe Illustrator CC2020 on help article https://helpx.adobe.com/illustrator/system-requirements.html and Adobe Illustrator CC2019 on help article https://helpx.adobe.com/illustrator/system-requirements/2019.html
Also know how you can install the CC2019 on help article https://helpx.adobe.com/download-install/using/install-previous-version.html
I'd recommend upgrading your machine if your system does not meet these requirements. Hope it helps.
Regards,
Ashutosh
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Yes indeed, please tell us your system version. If you don’t know how to find out, let us know, and we can help (say Mac or Windows though to save time).