Drop shadow on text "expanded" on copy and paste

[Rizon5C2B]

Hi,

I've noticed in the past 2 versions of illustrator, when I copy and paste text with drop shadow effects, the pasted version has its drop shadow automatically expanded and is a separate object from the text. This is frustrating as it renders the drop shadow non-editable since it's no longer an effect.

If I "copy" by using <option> key, the drop shadow remains an effect of the text. Objects with drop shadows are fine and do not exhibit this odd behaviour.

Is this a bug or it's a new setting I do not know of?

Regards

Dominic

[Barbara Ash]

I can't replicate that issue.

You could try resetting preferences. In Illustrator Preferences > General, there's a button to do that.

If that doesn't work I'm suggest uninstall/reinstall using the Adobe CC Cleaner Tool. https://helpx.adobe.com/photoshop-elements/kb/elements-installation-error-CC-cleaner-tool.html

[Monika Gause]

Do you have anything installed in your system that "enhances" the clipboard?

Do yoiu have an antivirus that checks the clipboard?

[Rizon5C2B · Accepted solution]

Hi,

Thanks for the help. As soon as I'd posted, I found a solution on the forum. 

It appears that I have Parallels Toolbox running with the Clipboard History turned on that was causing the issue. Once I'd diabled it, it's working as it should.

Thanks!

[StructAural]

Thank goodness for this thread. Our whole production team are using TeamViewer to access work from home. A lot of us were having trouble with effects being suddenly turned into bitmaps and weird stuff. By basically copying and pasting between illustrator documents. I mean that should work, innit?
Anyway, because of WFH we're often using a TeamViewer session in the background, whether using it or not, it has a setting in 'Actions', you'd never think it did anything, but it's on by default: Clipboard > Use Shared Clipboard.
It will mess up anything in your clipboard immediately, not loads, for most apps..but if you're using illustrator, things will paste weird, sudden embedded bitmaps everywhere... nightmare, anyway. Turn that off, or quit TeamViewer and everything works as normal...

[JRD351gn]

StructAural, you're an absolute lengend!
This saved my sanity when I found. I've been working with Teamviewer in tandem and as soon as I changed the clipboard in TV action it removed any pasting issues I was having in Illustrator. 
I can confirm that this is a genuine fix.
Thanks!

[kevponce]

I am having this issue where my drop shadows are turining into bitmaps when I copy and paste.  As well as lines of text coverting from edigtable paragraphs tobroken up lines like you see when you try and edit a PDF, or embed a PDF. Anyway I am running TeamViewer and I can't find any Actions dialog, or Clipboard>Use shared clipboard. Can someone clarify where that is?  Thanks

[StructAural]

The action menu item is usually at the top of your session window (the window with your remote desktop showing).