Dropdown menus not working in Illustrator

New Here ,
Dec 12, 2020

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The dropdown menus when I create a new project to size my format does not work. I click on the menu and it blips but doesn't drop down, availing other options.

 

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Adobe Community Professional ,
Dec 12, 2020

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Which version?

Which system?

Which menus are you referring to?

Which pointing device are you using?

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Adobe Employee ,
Jan 23, 2021

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Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

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