Dropdown menus not working in Illustrator

[#1]

The dropdown menus when I create a new project to size my format does not work. I click on the menu and it blips but doesn't drop down, availing other options.

{Renamed by MOD}

[#2]

Which version?

Which system?

Which menus are you referring to?

Which pointing device are you using?

[#3]

Hi there,

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes. 

Feel free to let us know if you still need assistance. We'd be happy to help.

Regards,

Srishti