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DXF Format missing from Illustrator Export options

Community Beginner ,
Aug 28, 2020

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Hi all, 

 

I always use Adobe illustrator to convert customer-logo's to a DXF format, to use in lasercutting applications. This always worked wonderfull.

 

However, i just found that my Illustrator program won't let me give this option in the Save or Export settings.

chrome_xpk5ZFH2RX.png

chrome_HGEPAjVWTB.png

 (see images Attached)

 

Let me know what i'm doing wrong, i'm going mad 😛   

 

Thanks in advance!

 

 

{Renamed by MOD}

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Draw and design, Import and export, Performance

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DXF Format missing from Illustrator Export options

Community Beginner ,
Aug 28, 2020

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Hi all, 

 

I always use Adobe illustrator to convert customer-logo's to a DXF format, to use in lasercutting applications. This always worked wonderfull.

 

However, i just found that my Illustrator program won't let me give this option in the Save or Export settings.

chrome_xpk5ZFH2RX.png

chrome_HGEPAjVWTB.png

 (see images Attached)

 

Let me know what i'm doing wrong, i'm going mad 😛   

 

Thanks in advance!

 

 

{Renamed by MOD}

Topics

Draw and design, Import and export, Performance

Views

67

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Adobe Community Professional ,
Aug 28, 2020

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You are selecting "save as". You need to "export as" /G

 

Screen Shot 2020-08-28 at 14.25.40.jpg

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Community Beginner ,
Aug 28, 2020

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I've used Export > Export As (see 2nd image)

My printscreen shows all my given extention options for saving/exporting. 

 

DXF is nowhere to be found. 

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Adobe Community Professional ,
Aug 28, 2020

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DXF should be there.

Maybe the preferences corrupted or the installation failed.

 

And when was the lst time you rebooted the computer?

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Community Beginner ,
Aug 29, 2020

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i've thought the same. however, it's a fresh install and i've had the option before.

Restart or a re-install doens't change a thing. 

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Adobe Community Professional ,
Aug 29, 2020

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I have version 24.3 and DXF is definitely there.

Please contact Customer care https://helpx.adobe.com/contact.html

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Adobe Community Professional ,
Aug 29, 2020

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Hi.

I think you need to reinstall Illustrator because the option is in Export As..

Export to DXFExport to DXF

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Adobe Employee ,
Aug 29, 2020

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Hi there,

 

Sorry about this trouble. As mentioned above, we do have the option available on our machines. Could you please try resetting Illustrator preferences by following these steps and share your observations with us.

  • Close all Adobe applications. 
  • Go to Location C:\Users\user\AppData\Roaming\Adobe 
  • Rename  Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old 
  • Launch Illustrator from the Creative Cloud. 

 

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.  

 

Regards,

Srishti

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