DXF Format missing from Illustrator Export options

[#1]

Hi all, 

I always use Adobe illustrator to convert customer-logo's to a DXF format, to use in lasercutting applications. This always worked wonderfull.

However, i just found that my Illustrator program won't let me give this option in the Save or Export settings.

 (see images Attached)

Let me know what i'm doing wrong, i'm going mad 😛   

Thanks in advance!

{Renamed by MOD}

[#2]

Hi all, 

I always use Adobe illustrator to convert customer-logo's to a DXF format, to use in lasercutting applications. This always worked wonderfull.

However, i just found that my Illustrator program won't let me give this option in the Save or Export settings.

 (see images Attached)

Let me know what i'm doing wrong, i'm going mad 😛   

Thanks in advance!

{Renamed by MOD}

[#3]

You are selecting "save as". You need to "export as" /G

[#4]

I've used Export > Export As (see 2nd image)

My printscreen shows all my given extention options for saving/exporting. 

DXF is nowhere to be found. 

[#5]

DXF should be there.

Maybe the preferences corrupted or the installation failed.

And when was the lst time you rebooted the computer?

[#6]

i've thought the same. however, it's a fresh install and i've had the option before.

Restart or a re-install doens't change a thing. 

[#7]

I have version 24.3 and DXF is definitely there.

Please contact Customer care https://helpx.adobe.com/contact.html

[#8]

Hi.

I think you need to reinstall Illustrator because the option is in Export As..

Export to DXF

[#9]

Hi there,

Sorry about this trouble. As mentioned above, we do have the option available on our machines. Could you please try resetting Illustrator preferences by following these steps and share your observations with us.

• Close all Adobe applications. 
• Go to Location C:\Users\user\AppData\Roaming\Adobe 
• Rename  Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old 
• Launch Illustrator from the Creative Cloud. 

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.  

Regards,

Srishti