El archivo está dañado y no se ha podido reparar

Community Beginner ,
Jan 06, 2021

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Me ha sucedido más de una vez este error y nunca he podido recuperar el archivo, pero en este caso avancé mucho más en el proyecto por lo que estaría perdida si no puedo recuperarlo. Por favor ayuda!

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El archivo está dañado y no se ha podido reparar

Community Beginner ,
Jan 06, 2021

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Me ha sucedido más de una vez este error y nunca he podido recuperar el archivo, pero en este caso avancé mucho más en el proyecto por lo que estaría perdida si no puedo recuperarlo. Por favor ayuda!

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Jan 06, 2021 0
Most Valuable Participant ,
Jan 06, 2021

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belennagg,

 

I have tried to alert an Adobe friend about the issue, in the hope that your file can be rescued; and maybe find the cause of the recurring issue.

 

 

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Jan 06, 2021 1
Community Beginner ,
Jan 06, 2021

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Hi! thank you very much, if you find out something else just let me know! so i will send you the file

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Jan 06, 2021 0
Adobe Employee ,
Jan 07, 2021

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Hi there,

 

Sorry to hear about this. You may share your file with us(if not sensitive). Please upload the file on Creative Cloud(or any other network storage you prefer) & share the link with us.

Looking forward to your response.

 

Regards,

Ashutosh

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Jan 07, 2021 1
Community Beginner ,
Jan 07, 2021

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Hi! thanks for your message, i'm so glad that maybe you can help me. I couldn't upload the file to the Creative Cloud so here is it: https://www.transfernow.net/files/?utm_source=8jCTRa012021&utm_medium=&utm_content=es
I'll waiting for your answer, again, thank you!

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Jan 07, 2021 0
Adobe Employee ,
Jan 08, 2021

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Thanks for sharing the file. Let us look into it. We'll get back to you once we have an update about this. Thanks!

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Jan 08, 2021 1
Adobe Employee ,
Jan 08, 2021

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Jan 08, 2021 1
Community Beginner ,
Jan 08, 2021

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Yes! I could open them. Thank you very very much. You literally safe my life (college life especially). Do you know what I'm doing wrong that this happens to me more than once?

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Jan 08, 2021 0
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