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English OS, German regional settings and keyboard: Unable to use special characters

Explorer ,
Jun 24, 2020

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Hi All,

on a fresh Illustrator installation (English OS, German regional settings and keyboard on Win10) I am unable to use any character that needs ALT GR as a Modifier. I therefore can not access €, @ | and a lot of pretty important letters. Did anyone else run into this – how can one fix this?

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English OS, German regional settings and keyboard: Unable to use special characters

Explorer ,
Jun 24, 2020

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Hi All,

on a fresh Illustrator installation (English OS, German regional settings and keyboard on Win10) I am unable to use any character that needs ALT GR as a Modifier. I therefore can not access €, @ | and a lot of pretty important letters. Did anyone else run into this – how can one fix this?

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Bug

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55

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jun 24, 2020

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Illustrator is running in English as well?

Does that work with other apps?

 

This might be a cse for a bug report. Please post bugs & feature requests to http://illustrator.uservoice.com

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Explorer ,
Jun 24, 2020

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Yup English version. Other (non CC apps) running in English on the same machine don't have this problem, also Photoshop works fine. Indesign lets me type a few special characters, but here I also can't write an @. I will write a report, thanks.

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