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Eraser gets stuck, when i press the pen eraser function

New Here ,
Aug 23, 2020

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When i press the eraser button on my pen, the cursor changes to what seems like the eraser but then stays in place no matter how much i move the mouse. It becomes static.

Help!

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Eraser gets stuck, when i press the pen eraser function

New Here ,
Aug 23, 2020

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When i press the eraser button on my pen, the cursor changes to what seems like the eraser but then stays in place no matter how much i move the mouse. It becomes static.

Help!

ezgif-6-591abcb3b182.gif

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Aug 23, 2020 0
Adobe Community Professional ,
Aug 23, 2020

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What OS and Illustrator version?

 

What happens when you flip it upside down to use the eraser does thata end work?

 

Go to your eraser settings. How far does current pressure go down when you use?

Screen Shot 2020-08-23 at 8.47.13 PM.png

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Aug 23, 2020 0
New Here ,
Aug 23, 2020

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The OS im using is Windows 10, Adobe Illustrator CC 2018 (22.0.1)

The pen does not have an "eraser end", its the Wacom Bamboo Ink.

The pen has no pressure  scale that i can see in the settings, but i can choose the Pen tip sensitivity.

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Aug 23, 2020 0
Adobe Community Professional ,
Aug 24, 2020

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Is the pen supposed to be compatible with Illustrator?

Not all touch and draw devices are by their very nature compatible with any application you like to use.

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Aug 24, 2020 0
New Here ,
Aug 24, 2020

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How would one find out if it is compatible or not?

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Aug 24, 2020 0
Adobe Community Professional ,
Aug 24, 2020

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Wacom should be able to tell you if they have tested it and can guarantee that it is supposed to work.

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Aug 24, 2020 0
Adobe Community Professional ,
Aug 24, 2020

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Here is a whole discussion about Bamboo Ink that you might find relevant:

https://community.adobe.com/t5/photoshop/pen-pressure-bamboo-ink-pen-works-with-only-windows-ink-app...

 

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Aug 24, 2020 0