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Which file format are the images?
Can you create a new file and then place them in it?
You won't be able to edit photos in Illustrator. That is a job for Photoshop.
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It's .JPG, I think. We don't want to edit on Illustrator, We just want to place to use.
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O mesmo está acontecendo comigo. Qualquer foto da extensão .JPG não está sendo aceita ao arrastar e/ou inserir no Illustrator.
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Are the JPGs a standard 8-bit or are they the 16-bit variety from a cell phone? Try opening the images in Photoshop and resave them as 8-bit.