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Error desconocido en Calco de imagen en Illustrator

New Here ,
May 08, 2020

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Hola, desde que descargué Illustrator y quiero calcar imagen en logotipo blanco y negro; me aparece un error desconocido y la imágen se vuelve totalmente blanca. Esto me ha pasado en varias ocasiones, a veces se arregla solo y cuando abro el programa está como nuevo, sin ningún archivo previamente guardado. ¿Alguien que me ayude a solucionarlo, por favor? Gracias.

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Error desconocido en Calco de imagen en Illustrator

New Here ,
May 08, 2020

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Hola, desde que descargué Illustrator y quiero calcar imagen en logotipo blanco y negro; me aparece un error desconocido y la imágen se vuelve totalmente blanca. Esto me ha pasado en varias ocasiones, a veces se arregla solo y cuando abro el programa está como nuevo, sin ningún archivo previamente guardado. ¿Alguien que me ayude a solucionarlo, por favor? Gracias.

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CC FAQ

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May 08, 2020 2
Adobe Employee ,
May 08, 2020

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Hi Camila,

 

Sorry to hear about this. Could you please confirm if  the issue is related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud and share the download link. 

 

Regards,

Srishti

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May 08, 2020 1
New Here ,
May 08, 2020

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Hola Srishti, me pasa con cualquier archivo (ya sea en PDF, JPG, etc) 

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May 08, 2020 0
Adobe Employee ,
May 12, 2020

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Try adjusting the Paths, Corners and Colors while tracing the image. This may help in making the image little bit faster to process.

Here is a small tutorial which explains the workflow: https://www.youtube.com/watch?v=qO-eteeo544

 

If that doesn't help either, please uncheck the GPU performance from Illustrator Preferences and let us know if that helps.

GPU performance Ai.png

This video looks at Image Trace, a brand-new tracing functionality to help you vectorize raster images. It gives you cleaner tracing paths and better color r...

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May 12, 2020 0
New Here ,
May 31, 2020

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Tengo exactamente el mismo problema. Y fui a rendimiento de GPU pero dice que no está disponible para 32 bits. No sé cómo resolverlo. 

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May 31, 2020 0
Adobe Community Professional ,
Jun 01, 2020

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Please show your image.

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Jun 01, 2020 0
New Here ,
Aug 12, 2020

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Sin título.png

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Aug 12, 2020 0
New Here ,
Sep 28, 2020

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Tengo el mismo problema. ...Alguna solucion?¡ Idea...

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Sep 28, 2020 0
New Here ,
Aug 12, 2020

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Hola! Encontraste alguna solución? Tengo el mismo problema.

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Aug 12, 2020 0