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Error opening files

New Here ,
May 07, 2020

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If anyone knows the problem, I'd be happy to explain it to me.

*Screenshot attached.

Thanks in advance!

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Import and export

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Error opening files

New Here ,
May 07, 2020

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If anyone knows the problem, I'd be happy to explain it to me.

*Screenshot attached.

Thanks in advance!

Topics

Import and export

Views

230

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 07, 2020

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"Insufficient memory" might be just that: insufficient memory.

But it might also be a corrupt file or something else.

Please tell us which version and system you have and what kind of file you're trying to open.

Where did you get the file from?

What does File info show about the file size?

Where is it located?

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Adobe Employee ,
May 15, 2020

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Hi there,

 

Sorry to hear about your experience. I hope your issue is resolved.

If it is, I'd request sharing the solution here so other users can take help from that.

If it is not yet resolved, would you mind sharing information asked by Monika? Does it happen with a specific file or all?

All this information will help us understand your issue and respond accordingly.

Looking forward to your response.

 

Regards,

Ashutosh

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