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Error "Page Failed to load" on Color Themes panel in Illustrator

Explorer ,
May 22, 2020

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Hello! I need urgent help with my Color Panel Themes! It's not working!

 

I mistankenly sent an image on top of it and now it says error and file not found!

 

I'm attaching the image so you can see!

 

{Renamed by MOD}

Hi Sofia,

 

Sorry to hear about this. I am afraid, I didn't understand what you meant by "I mistakenly sent an image on top of it". You may try restarting your system and check if that helps.
If not, please go to https://color.adobe.com/create/color-wheel and check if your colors are available.
You may also try to Sign out from Illustrator and Sign in again from Creative cloud and see if that helps.

 

Regards,

Srishti

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Error "Page Failed to load" on Color Themes panel in Illustrator

Explorer ,
May 22, 2020

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Hello! I need urgent help with my Color Panel Themes! It's not working!

 

I mistankenly sent an image on top of it and now it says error and file not found!

 

I'm attaching the image so you can see!

 

{Renamed by MOD}

Hi Sofia,

 

Sorry to hear about this. I am afraid, I didn't understand what you meant by "I mistakenly sent an image on top of it". You may try restarting your system and check if that helps.
If not, please go to https://color.adobe.com/create/color-wheel and check if your colors are available.
You may also try to Sign out from Illustrator and Sign in again from Creative cloud and see if that helps.

 

Regards,

Srishti

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307

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Adobe Employee ,
May 22, 2020

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Hi Sofia,

 

Sorry to hear about this. I am afraid, I didn't understand what you meant by "I mistakenly sent an image on top of it". You may try restarting your system and check if that helps.
If not, please go to https://color.adobe.com/create/color-wheel and check if your colors are available.
You may also try to Sign out from Illustrator and Sign in again from Creative cloud and see if that helps.

 

Regards,

Srishti

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Adobe Employee ,
May 26, 2020

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Hi,

 

We have been waiting for your response to this query.
Please update the discussion if the issue is resolved or if you have any further query.

 

Regards!

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Explorer ,
May 26, 2020

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Its fixed! Thank you...

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