Error when importing some images

[kauec4902654]

Hi!

this happens when i try to import some images in adobe illustrator

I can’t understand, because that happens with specific images. 

usually when transferring some image from iphone to macbook by airdrop, or when i save some images in photoshop and import into illustrator

Can someone help me? this is very annoying

[Mylenium]

Long and short answer: There is something wrong with your hardware acceleration. Check the settings, update your graphics driver, verify your color management settings and monitor profile.

Mylenium

[Ton Frederiks]

It has been reported many times, 16 bit png's from an iPhone do not display correctly in Illustrator.

Resave them in Photoshop as 8 bit PNG's.

[Ton Frederiks]

You can also add your vote here:

https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/37137061-pn...