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Error while opening files: This file is damaged and could not be repaired

New Here ,
Sep 10, 2020

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Hi, I and using Illustrator CC 2018 last night i complete my artwork on it and saved it but now i open this files it give the error and says, " This file is damaged and could not be repaired please help me and give me the solution of this how i can fix it and recover my artwork its very important for me. 

 

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Error while opening files: This file is damaged and could not be repaired

New Here ,
Sep 10, 2020

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Hi, I and using Illustrator CC 2018 last night i complete my artwork on it and saved it but now i open this files it give the error and says, " This file is damaged and could not be repaired please help me and give me the solution of this how i can fix it and recover my artwork its very important for me. 

 

{Renamed by MOD}

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How to, Performance

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Sep 10, 2020 0
New Here ,
Sep 10, 2020

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Please Help me

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Sep 10, 2020 0
New Here ,
Sep 10, 2020

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resolve my issue

Hi, I and using Illustrator CC 2018 last night i complete my artwork on it and saved it but now i open this files it give the error and says, " This file is damaged and could not be repaired please help me and give me the solution of this how i can fix it and recover my artwork its very important for me.

 

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Sep 10, 2020 0
Adobe Community Professional ,
Sep 10, 2020

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Please tell us your version and system.

Exactly where did you save the file?

What is the file size?

Did Illustrator crash when saving?

 

Does the file still open in Acrobat?

 

Since the file is important: did you make backups? Do you use Time Machine or something similar?

 

This is a user forum. Everyone answers on their own schedule. Unless people are marked "Staff", they don't work for Adobe and do this in their spare time.

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Sep 10, 2020 0
Adobe Employee ,
Sep 11, 2020

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Hi there,

 

Sorry to hear about this. There are multiple factors that can lead to file corruption, however, you may try few steps suggested on this help article (https://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html).

 

If that doesn't help, please email your file to file@adobe.com. We can take a look and see if the file can be repaired.

 

Regards,

Srishti

 

 

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