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Estou com problemas de logon

New Here ,
Sep 15, 2020 Sep 15, 2020

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Abrimos uma nova guia do navegador para você fazer logon. (Após a autenticação, você continuará automaticamente daqui.). Aparece isso e msm dps de eu ter feito o logon e tudo ele n começa o processo de instalação, alguem sabe como resolver esse problema 
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Bug , Import and export

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Adobe
Community Expert ,
Sep 16, 2020 Sep 16, 2020

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Please tell us all the steps and of course what lead to this?

Did you just install and launched for the first time?

 

What version and system is it?

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New Here ,
Nov 14, 2020 Nov 14, 2020

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Hey! Yes, i'm my case... i'm trying to use it for the first time and i can't. What should I do? I already cleaned cookies, cache... but it didn't worked. I also tried to log in directly within the app option in cases which browser didn't respond, but... =( Could you help me?

 

**sorry for my not so good english! Cloud .jpg

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