Everything Turns Blank Upon Clicking Anything

New Here ,
May 12, 2021 May 12, 2021

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Hi all,

 

I've had trouble with Illustrator recently (CC) in a sense that it opens as usual. But when I click any item on my artboard, everything just turns white. If I click outside of the area containing items on this white screen, everything shows up again (see screenshots, sorry they're in the wrong order somehow). Also, I can see everything even after it all turned white when holding down the control key. This happens with every file I open and also with new files. So, if I create a new file and then create a rectangle for example, everything turns white, as well. Does anyone have a clue what might be causing this and how it may be solved? I already de- and re-installed Illustrator but nothing has changed since. Illustrator is the only program I am having this trouble with. Photoshop works just fine.

 

Many thanks in advance for your help!

 

Best,

Conny

02 Illustrator after Clicking.png01 Illustrator after Starting.png

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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Is "GPU Performance" on? Might try turning it off.

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New Here ,
May 13, 2021 May 13, 2021

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Thanks a lot for your answer! Turned it off but keep having the same issue.

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LEGEND ,
May 13, 2021 May 13, 2021

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What happens when you turn off the preview (Cmd/Ctrl+Y)? Can you still see the vectors?

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New Here ,
May 13, 2021 May 13, 2021

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I can see them until I click on them. Once I click, everything turns blue:

Clicking in Outline Mode.png

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New Here ,
May 13, 2021 May 13, 2021

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Also, in this outline mode, I (contrary to regular view), I cannot see anything when holding down the control key.

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