More information required. What OS and version? What version of AI (exactly)? What is the objects (group or selected pathItems)? Does the Select tool work?
This problem could be caused by any number of things. Are you able to move the objects with your arrow keys?
Here are some suggestions you could try:
Phantasm.aip plug in is missing...thats the reason i am not able to move objects.
Thanx for your support.
I have this problem as well. from a file downloaded at vectorstock.com
I wonder if the author realized they were putting out something with a plugin that will shut your ability to edit down.
I would consider that a black hat plugin if you must purchase it in order to edit a file.
The concept of plugins is that you always need to have them installed in order to edit the file.
The designer of that file forgot to expand the objects and vectorstock didn't check the file thoroughly. I would just complain to them.
The vectorstock file you download has this Phantasm.aip plug-in used by the original author. Try to expand the artwork would work. Go to Object-> Expand Appearance should allow you to move.
I am pretty sure part of my file used to be part of a shutterstock file and this tip solved the problem!
This is not a one size fits all solution, but I was having the same issue and did "Object > Expand" and was able to move the newly expanded shape. In my case, it was essentially indiscernable from the original shape, so it was no problem.
Edit: justs realized this was a duplicate solution post. My bad. Carry on.
Goto.. Obeject > Exapand Appearences
Thnak you! It saved my day