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Exporting dartboards as png- duplicating board #

New Here ,
Jul 15, 2020

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Hello

I am on a MAC book pro, OS Catalina, Version 10.15.5,  working in Adobe Illustrator 24.2.1 and I have 16 artboards. They are all variations of the same image so I copied artboards and swapped out images. 

When I go to export as png. it does not export all the artboards as there are duplicate board #'s. I have 2 #10, no 9, 2 #15 and no 14.  How can I fix this? Why is it doing this? Thank you

Screen Shot 2020-07-15 at 2.10.17 PM.png

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Exporting dartboards as png- duplicating board #

New Here ,
Jul 15, 2020

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Hello

I am on a MAC book pro, OS Catalina, Version 10.15.5,  working in Adobe Illustrator 24.2.1 and I have 16 artboards. They are all variations of the same image so I copied artboards and swapped out images. 

When I go to export as png. it does not export all the artboards as there are duplicate board #'s. I have 2 #10, no 9, 2 #15 and no 14.  How can I fix this? Why is it doing this? Thank you

Screen Shot 2020-07-15 at 2.10.17 PM.png

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Import and export

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New Here ,
Jul 15, 2020

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Artboards NOT DARTBOARDS. lol

 

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Adobe Community Professional ,
Jul 15, 2020

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How do you export them? Via export for screens? Maybe they have the same name there and one is overwriting the other?

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New Here ,
Jul 15, 2020

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I don't export for screens as I don't really understand how to do that so it was easier to export as png, using artboards.

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Adobe Community Professional ,
Jul 15, 2020

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So you used "Export as"?

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New Here ,
Jul 15, 2020

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yes

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Adobe Community Professional ,
Jul 15, 2020

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And renaming those artboards is not an option? In the panel just double click the name.

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New Here ,
Jul 15, 2020

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I can rename them but the board # stays the same. I tried exporting with the new names and it still didn't work. It only exports one of the duplicates.

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Adobe Community Professional ,
Jul 15, 2020

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There are commands to rearrange artboards in the panel menu. Can you try them?

Could you also try and rearrange their order in the panel (just drag them to a different position to re-order them). Perhaps this mkes Illustrator correct the numbers.

 

And: Please post bugs & feature requests to http://illustrator.uservoice.com

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New Here ,
Jul 15, 2020

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Rearranging doesn't work. The artboard #'s stay the same. I also tried to rearrange the order in the panel and it kept the same numbering. 😞 

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New Here ,
Jul 15, 2020

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I posted a bug and found this same error/problem from May 2019 but there isn't a fix that I could see.

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Adobe Community Professional ,
Jul 15, 2020

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It's only happening for some people. Did you reset the preferences after updating?

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New Here ,
Jul 16, 2020

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I did not update the preferences. How do you do that?

 

Also, I renamed the duplicate art boards, exported as png and then all artboards exported this time. They exported as artboard-10 and artboard-010. Same with #15. I guess this is a work around but if I had more than 15 artboards this could cause extra work. 

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Adobe Community Professional ,
Jul 16, 2020

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Toreset the preferences you could rename the folder as described in here:

https://helpx.adobe.com/illustrator/using/setting-preferences.html

 

(if that doesn't help you can revert to the old preferences)

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