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Exporting to png/jpg goes wrong

New Here ,
Jun 30, 2020 Jun 30, 2020

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Hello. I have an issue while exporting .ai to .png. after exporting finishes the picture size goes shrinking and the picture size is very different on the Illustrator. Is something went wrong on the settings?

 Screenshot_34.pngActual picture size on IllustratorActual picture size on Illustrator

Left, an actual picture size in Illustrator and right, the result when exported to png/jpg.

Thank you. 

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Import and export

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correct answers 1 Correct answer

Community Expert , Jun 30, 2020 Jun 30, 2020

Tick the 'Use Artboards' box in the file browser window when exporting.

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Community Expert ,
Jun 30, 2020 Jun 30, 2020

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Tick the 'Use Artboards' box in the file browser window when exporting.

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New Here ,
Jun 30, 2020 Jun 30, 2020

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It works like normal again. Much obliged.

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