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Eye Dropper don't work on Illustrator CC 2018

Engaged ,
Sep 28, 2018

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I have a MacOS Sierra and I just notice that
the Eyedropper don't work in Illustrator CC (The lates version, whatever it is on right now)

I already deleted like 5 folders on the preference folder and still don't pick up any from

text to text, like color, sizes, font, etc.

I had been looking for answers and can't find anything on the forums

If you know of any, please let me know

Thanks

Hi,

Open your Adobe illustrator Application while opening it Press cmd+shift+alt key from your keyboard and It will reset the illustrator to default setting then your eyedropper tool will be work.

Thank.

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Eye Dropper don't work on Illustrator CC 2018

Engaged ,
Sep 28, 2018

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I have a MacOS Sierra and I just notice that
the Eyedropper don't work in Illustrator CC (The lates version, whatever it is on right now)

I already deleted like 5 folders on the preference folder and still don't pick up any from

text to text, like color, sizes, font, etc.

I had been looking for answers and can't find anything on the forums

If you know of any, please let me know

Thanks

Hi,

Open your Adobe illustrator Application while opening it Press cmd+shift+alt key from your keyboard and It will reset the illustrator to default setting then your eyedropper tool will be work.

Thank.

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Sep 28, 2018 0
Adobe Community Professional ,
Sep 28, 2018

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Did you double click the Eyedropper in the Toolbar to see if the right options are checked?

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Sep 28, 2018 1
Engaged ,
Sep 30, 2018

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Yes

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Sep 30, 2018 0
New Here ,
May 28, 2020

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This puzzled me from day one on my second computer, until today! Gee, Thanks!

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May 28, 2020 0
Advocate ,
Sep 28, 2018

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Hi,

Open your Adobe illustrator Application while opening it Press cmd+shift+alt key from your keyboard and It will reset the illustrator to default setting then your eyedropper tool will be work.

Thank.

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Sep 28, 2018 1
Engaged ,
Sep 30, 2018

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I did what you told me and it picks ONLY (in text) the color but NOT the sizes of the text

and that is EXACTLY why I love Illustrator.
Any more ideas?

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Sep 30, 2018 0
Advocate ,
Sep 30, 2018

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Hi, Try this method to pick the colors and values.

Illustrator Eye Dropper not working - Fix

 

  Just spent a bit of time fighting with Adobe Illustrator CC on Mac OS X trying to figure out why Adobe Illustrator would not let me sample colors from a raster image using the eye dropper. I thought it was my clipping mask, or maybe a transparent frame, but it turns out this is a really simple fix. Ever since Adobe has provided the ability to place images into your Illustrator documents, they let you use the "link" setting on import. When you save as an EPS the images become embedded. Since the image I was sampling was not "embedded" I had to open my eye dropper tool properties (double-click the eye dropper tool icon in the toolbar) and change the Raster Sample Size to an average rather than point sample. In this instance, 3x3 Average (see the image). After making this change I could sample the colors from the image without issue.

Note: If you're working on a CMYK document and sampling colors from a placed RGB image the colors will be in RGB.

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Sep 30, 2018 1
Engaged ,
Sep 30, 2018

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Didn't work.

As right now, it can pick the color but NOT THE SIZES

For example, if I type ANY WORD with a 72 points, black, italic

Then, type ANOTHER WORD with a 12 points, blue, Regular

and I select the 72 points, black, italic, then with the eyedropper i point it to the 12 points,

the 72 points will change color and became a Regular font but it will stay at 72 points

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Sep 30, 2018 0
Advocate ,
Sep 30, 2018

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Well. It picking colors now.

Let me find a solutions for the text too!

Muqqarib

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Sep 30, 2018 1
Engaged ,
Sep 30, 2018

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Thanks a lot M!

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Sep 30, 2018 0
Engaged ,
Sep 30, 2018

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Here is a screenshot of what I have selected for the eyedropper

Screen Shot 2018-09-30 at 12.54.37 PM.png

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Sep 30, 2018 0
Engaged ,
Sep 30, 2018

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Is SOLVED

I think that Pressing cmd+shift+alt key did the trick

Thanks a lot to all of you!

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Sep 30, 2018 0
Advocate ,
Sep 30, 2018

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That's Great!

Muqqarib

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Sep 30, 2018 1
Adobe Community Professional ,
Sep 30, 2018

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https://forums.adobe.com/people/Daniel+Ulysses  schrieb

Is SOLVED

I think that Pressing cmd+shift+alt key did the trick

Thanks a lot to all of you!

Before resetting all the preferences, you should try all other options. Your eyedropper is set up wrongly. Your need to check the top checkboxes. It needs to look like this:

Bildschirmfoto 2018-09-30 um 22.27.47.png

It would be awesome if everyone could just stop recommending to reset preferences before having dived into the issue more deeply.

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Sep 30, 2018 3
Engaged ,
Sep 30, 2018

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Hello Monika

take a look at this graphics (screenshots of the eyedropper box)

when I double clcik on the eyedropper, and everything is 'close", it looks like this

click.jpg

As soon as you click on that arrow, then, it looks like this:
click_2.jpg

You see?  All the options are check, and still didn't worked.
So, as soon as I reseted the preference, it work.

And yes, I hate reseting the preference file because I will have to 'fix' all my work pallets and it takes time

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Sep 30, 2018 0
Adobe Community Professional ,
Oct 01, 2018

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https://forums.adobe.com/people/Daniel+Ulysses  schrieb

Hello Monika

take a look at this graphics (screenshots of the eyedropper box)

when I double clcik on the eyedropper, and everything is 'close", it looks like this

click.jpg

As soon as you click on that arrow, then, it looks like this:
click_2.jpg

You see?  All the options are check, and still didn't worked.

Just don't click that arrow.

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Oct 01, 2018 0
Engaged ,
Sep 30, 2018

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Guess what happened?

I had to reset AGAIN the preference file because it wasn't working again ...

Is this a problem with Illustrator or Mac?

This is odd

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Sep 30, 2018 0
Advocate ,
Sep 30, 2018

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Which Illustrator version you are using ?

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Sep 30, 2018 0
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