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Eyedropper not picking up color from images (jpeg)

New Here ,
May 05, 2020

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I have noticed since I started using CC that the eyedropper does not work when trying to pick up color from a placed jpeg. I know for a fact it used to work in CS6 because I did an entire gradient mesh project using this method. Honestly, I don't know quite how else you would do an accurate gradient mesh without this tool. Is anyone else having this issue? Is it just a setting that needs to be changed? My color space is RGB.

Hold shift when you click on the image with the Eyedropper tool. When you try and sample the Appearance of an image you get its fill and stroke set to none, and not the pixels from the image. Holding shift overrrides the "sample appearance" setting temporarily and allows you to sample the pixels. Double click on eyedropper tool to view/change it's settings.

For more info on what is behind this (it's not a bug) https://www.lauracoylecreative.com/illustrator-tips/eyedropper-tool-not-working-adobe-illustrator

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Eyedropper not picking up color from images (jpeg)

New Here ,
May 05, 2020

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I have noticed since I started using CC that the eyedropper does not work when trying to pick up color from a placed jpeg. I know for a fact it used to work in CS6 because I did an entire gradient mesh project using this method. Honestly, I don't know quite how else you would do an accurate gradient mesh without this tool. Is anyone else having this issue? Is it just a setting that needs to be changed? My color space is RGB.

Hold shift when you click on the image with the Eyedropper tool. When you try and sample the Appearance of an image you get its fill and stroke set to none, and not the pixels from the image. Holding shift overrrides the "sample appearance" setting temporarily and allows you to sample the pixels. Double click on eyedropper tool to view/change it's settings.

For more info on what is behind this (it's not a bug) https://www.lauracoylecreative.com/illustrator-tips/eyedropper-tool-not-working-adobe-illustrator

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Adobe Community Professional ,
May 05, 2020

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Hi,

Could you please share which version if CC are using. Or may be if possible you can share you image to help you out. I have tried at my end using jpeg image but it is working fine. So more details from your side will help us.

 

Thanks

 

Best regards

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Most Valuable Participant ,
May 05, 2020

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Hi @ack6464,

double click your Eyedropper Tool (and then if still necessary) show your settings

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Explorer ,
May 05, 2020

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Hold shift when you click on the image with the Eyedropper tool. When you try and sample the Appearance of an image you get its fill and stroke set to none, and not the pixels from the image. Holding shift overrrides the "sample appearance" setting temporarily and allows you to sample the pixels. Double click on eyedropper tool to view/change it's settings.

For more info on what is behind this (it's not a bug) https://www.lauracoylecreative.com/illustrator-tips/eyedropper-tool-not-working-adobe-illustrator

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New Here ,
May 16, 2020

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Wow after years of this issue, your reply worked immediately! Superstar! Thank you for posting that!!!

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Explorer ,
Jun 22, 2020

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Trying to change color of text by selecting color from the background image.  Color picker will ONLY pick a medium gray.  Double clicking eyedropper tool does nothing, holding shift does nothing, holding alt or delete does nothing.  I have yet to figure this out.  Right now, I have to use the eyedropper to choose the color, remember the HEX, then put the code in the hex code box.  That is the ONLY way it will work.  Very frustrating and time consuming.  Windows 10 64bit, Adobe CC latest update.  

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